Setting up your email client

Generally speaking we don't support setting up email clients which we did not provide but if you have an email address hosted by us then here are some hints to help you set up your client.

Authentication

For both incoming and outgoing mail you need to log in which you do using your full email address as your username and the password which we will have provided.

Incoming Email

Uses IMAP/S with these settings:

The server presents a self-signed certificate but you should tell your client to accept it always.

Outgoing Email

Uses Secure SMTP with these settings:

The server presents a certificate signed by Let's Encrypt and some mail clients don't yet recognise it but you should tell your client to accept it always.

Webmail Client

Don't forget that we also have a fully featured webmail client at https://roundcube.the-hug.net and this what we use ourselves when on other people's PCs, and also on our Chromebook.